Shipping Policy

Effective Date: March 29th 2026

Thank you for shopping with Rustic Barn Candle Company. We are committed to getting your order to you as quickly and safely as possible.

1. Processing Time

All orders are processed within 1–5 business days (excluding weekends and holidays).

You will receive a confirmation email once your order has been placed, and another notification when your order has shipped.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Please note that delivery times are estimates and may vary due to carrier delays or high order volumes.

We ship orders using trusted carriers such as USPS, UPS, or FedEx, depending on the best available option for your location.

Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

Please ensure that your shipping address is accurate at checkout.

Rustic Barn Candles is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.

If you experience an issue, please contact the shipping carrier directly. However, feel free to reach out to us—we’re happy to help where we can.

If your order arrives damaged, please contact us within 5 days of delivery at:

Include your order number and photos of the damaged items so we can resolve the issue quickly.

At this time, we only ship within the United States.

While we do our best to meet delivery estimates, Rustic Barn Candles is not responsible for delays caused by:

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

Thank you for supporting Rustic Barn Candles!